Hi Rashed,This issue could be due to outdated audio driver for Gadmei TV stick UTV382E.Do you receive any error message related to the audio while using the device?I would suggest you to run the hardware and device troubleshooter to try and fix the issue. Follow the methods:Method 1:Follow the steps to run the hardware troubleshooter:a. Press “ Windows key + W” on the Start screen.b. Type “ Troubleshooter” without quotes in the Search box and hit Enter.c.
Select “ Hardware and Sound” from the Troubleshooter Window.d. Select “ Hardware and Devices” under Devices option.e. Follow the On Screen instructions.If the issue still persists, move to method 2.Method 2:Let’s download the latest drivers for the device from Gadmei website and install them to troubleshoot the issue further.If there are no drivers available for Windows 8, download the latest available driver and install them in Windows compatibility mode. Refer to the link to download the drivers:To install the driver in compatibility mode, follow the steps from the link:Refer the section “ Apply a compatibility mode”:Please let us know about the status of this issue.
The latest Setup/Driver of Gadmei USB TV card has been released and free downloading links are available for download. With this software you can watch live TV on your PC by connecting Gadmei USB devices. You can record your favorite programs on your PC and always can watch videos in HD format. You can control channels by your keyboard arrows. We are always sharing free and official site downloading links so you can mange it easily.
You can update it any time any where.This software can support for many devices like Gadmei company.
May 11, 2014 - Hi I have this TV Tuner Card gadmei USB TV Stick UTV382E I have attached this with this Antenna. The TV Card is not picking up any channel. Maka driver Gadmei akan terinstall. Saya memakai tv tuner lawas ini untuk aplikasi Vmix, bukan untuk menonton tv. Sehingga tidak menginstall aplikasi untuk menonton tv. Jika ingin untuk menonton tv maka bisa menggunakan aplikasi Pot Player karena aplikasi bawaan tidak bisa berjalan di Windows 10. Semoga Bermanfaat.